TL;DR Yes, it's all fixable. Yes, you will get through this.

You're sitting at your desk, sorting through mail, and there it is: a letter claiming your website violates the Americans with Disabilities Act. They're demanding you fix it or face a lawsuit.

Your stomach drops. Your first thought: "How can a website violate the ADA? That's for buildings with ramps."

Your second thought: "How much is this going to cost me?"

Let me give you the straight answer: This is real, it's legitimate, and ignoring it is the worst thing you can do.

But here's the good news: It's almost certainly not as catastrophic as it sounds, and it's very fixable.

Why You Got This Letter (And Why It's Legit)

Since 2017, thousands of businesses have faced legal action over inaccessible websites. The law is clear: websites must be accessible to people with disabilities, just like physical buildings need ramps and elevators.

These aren't frivolous lawsuits. Courts consistently side with disabled users who can't access websites. The legal precedent is established. This isn't going away.

But here's what the letter won't tell you:

Most accessibility issues are straightforward to fix. You don't need a complete redesign. You don't need to spend $50,000. You probably just need someone who knows what they're doing to spend a few focused hours on your site.

What's Actually Wrong (Probably)

When law firms scan websites for violations, they're looking for things like:

Images without alt text - screen readers can't describe them to blind users
Videos without captions - deaf users can't follow along
Forms that don't work with keyboards - some users can't use a mouse
Poor color contrast - text becomes unreadable for people with vision impairments
Unlabeled buttons and links - screen readers can't identify them

These are real problems. Real people genuinely can't use websites that have these barriers.

But here's the critical thing most business owners don't understand:

Your site might show 47 violations. That sounds terrifying. But maybe 43 of them are minor technical issues that take 20 minutes to fix. And maybe only 4 actually prevent someone from using your site.

The demand letter won't tell you this nuance. They just wave the big number at you.

Why This Matters (Beyond the Legal Threat)

One in four adults in the US has a disability. That's 61 million people. Many of them literally cannot use websites with these barriers.

So yes, the letter is scary and the timing is terrible and you didn't know you needed to worry about this.

But the underlying issue is real, and it needs fixing.

The good news? It's fixable. Quickly. Affordably. By someone who knows what they're doing.

What To Do Right This Minute

1. Don't panic. This is solvable.

2. Don't ignore it. That's the only way this gets expensive.

3. Find out what's actually wrong. Run a scan of your site to see what violations exist and understand the scope.

4. Get professional help. Unless you're technical yourself, hire someone who does this regularly. The ROI is immediate: problem solved, stress eliminated, risk gone.

5. Document everything. Keep records of what you fixed and when. If this ever escalates, you want proof you took it seriously.

The Part Where We Tell You What We Do

Look, We run an accessibility consulting business. Obviously We fix these issues professionally.

But here's what We want you to understand first: This is not a catastrophe. This is a fixable problem.

Use the free scanner to see what's actually wrong with your site. Understand the scope. Read the explanations of each violation.

Then make an informed decision:

Fix it yourself if you're capable and have the time
Hire me or someone like me if you want it done fast and right
At minimum, respond to that letter with a plan instead of silence

What I can tell you: A professional with a keyboard will knock this out in hours, not weeks. Your site will work better. The legal risk disappears. You move on with your life.

Don't Let This Spiral

Getting an ADA demand letter feels like being ambushed. You're running a business, trying to do things right, and suddenly there's a legal threat over something you didn't even know existed.

It's frustrating. The timing is terrible. The cost is unwelcome.

But ignoring it makes everything worse.

The law is real. The violations are probably legitimate. But the solution is straightforward, affordable, and fast when you work with someone who knows what they're doing.

Don't let panic or procrastination turn a fixable problem into an expensive disaster.

Find out what's wrong. Fix what needs fixing. Move forward.

Scan your website now

I Got an ADA Website Demand Letter. What Do I Do Now?